Terms and conditions

General

M/s Vajra Travel respects your privacy of your personal data. With this privacy policy the agency informs you about its data processing activities when

– M/s Vajra Travel, as an agency, perform services as customer or prospective customer (see section ‎8.1 Sales and Customer Services)

– you work as a service provider (see section ‎8.2 Procurement and Suppliers)

– you visit our facilities and use our visitor services, including conference rooms, or area networking (see section ‎8.3 Visitor Services)

– you contact agency online or offline (see section ‎8.4 Communication, contacting and collaboration)

– the agency performs specific activities, such as sending you newsletter (see section ‎8.5 Marketing Campaigns (surveys/newsletters/mailings))

– you visit our website(s) and platforms in social media or use our official mobile applications (see section 8.6 Social Plugins)

M/s Vajra Travel adhere to the EU General Data Protection Regulation (GDPR) but will follow stricter national laws or regulations as they apply to the data arrangement. You will find all the specific details in Section 7 for the nations that have deviating regulations.

PERSONAL DATA

a. Personal data in the meaning of Art. 4 GDPR are all information on an identifiable/identified natural person, e.g., name, contact, email address, phone number or present address.

b. If you are doing business with us, you may also be interested to know how we process relevant information that does not qualify as person-identifiable information. Lots of information forms a basis of our services (e.g., information on cargo, container tracing, schedules, etc..) and is managed on digital manner using tools (applications, web, API portal, email notification). Software require valid credentials (see section 10).  

CONTROLLER

a. Responsible for processing

In most of the cases:
      M/s Vajra Travel
      736179 Cooch Behar
      India

b. Data processing activities might occur within/under M/s Vajra Travel. This is specifically a case, while interacting with M/s Vajra Travel or any affiliates. 

For questions regarding the processing, collection, or use of data (Personal) related to you; & in case of a withdrawal of an informed consent regarding the disclosure, correction, or deletion of data, please contact via

E-Mail:  connect@trekolo.com 


or

Postal Address:

M/s Vajra Travel
1st Floor, Radharani Sarane
Alipur Duar Road
736179 Cooch Behar
India

c. Other related entities of the M/s Vajra Travel

For questions related to data protection in agency’s affiliates across the world, you should find more details in section 7.

RIGHTS AS A DATA SUBJECT?

M/s Vajra Travel can process your personal data in agreement with the rights of data subjects under relevant international or national law. You have the following rights:

a. right of access;
b. right to rectification and complete erasure (“right to be forgotten”);
c. right to restriction of processing;
d. right to data portability
e. under certain circumstances, right to object, unless we have legitimate grounds to continue the processing;
f. file a complaint with local supervisory data protection authority;
g. withdraw your consent at any time with effect for the future

To exercise your rights as a data subject, please contact our Corporate Data Protection Office in Cooch Behar. 

We will respond your request within 30 days. If more time is required for arrangements, we will inform you. To allow to verify your request, we might request proof of identification.

For more information on how we process your data when you contact us, see section ‎8.4.

Recipients

In addition to us sharing your data with entities of M/s Vajra Travel, firm will distribute/share your personal data with the following recipients:

  • agents operating on behalf of M/s Vajra Travel, and affiliated entities;
  • third parties (freight forwarder, vendor party or consignee);
  • supply and service providers, (e.g., sub-contractors like depots, portals or agents involved on trucking), IT service provider or hosting / server providers, consultants, event managers;
  • supervisory authorities

M/s Vajra Travel shares your personal data with these recipients when and while it is necessary in agreement with purpose of processing as described in detail below under the respective processing activities.

M/s Vajra Travel may process or disclose your data if it determines for legal requirements, law enforcement, litigation and/or requests from authorities, the disclosure and processing of your data is necessary. Legal requirements (Art. 6 (1) GDPR) generally includes, still not limited to these situations:

  • to perform custom’s declaration
  • for the purpose of reporting crimes, preventing fraud, illicit trafficking, profiling, investigating serious matters on terrorism, etc;
  • for auditing purposes;
  • to perform security checks at the portal;
Transfer of your Data

Your data can be transferred globally by entities or unaffiliated service providers, including in countries outside of the European Economic Area (EEA) in which data protection may not be as high as within the EEA. 

M/s Vajra Travel comply with applicable legalities and provide adequate arranged protection of data regardless of where the data is transferred. While for transfers of personal data outside the EEA, we rely on appropriate international data transfer mechanisms or safeguards such as an adequacy, decision or the Contractual standards/Clauses as approved under European Commission. More information on this topic is published here; 

https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en

Security of your personal data

M/s Vajra Travel uses organizational or technical measures to protect your personal data from unauthorized means, loss, use, disclosure, or destruction in line with standards for data protection laws. Agency works with external partners and have taken contractual steps to warrant that external service providers comply with relevant security standards, which combines but not restricted to the requirements of GDPR.

Details of interpretation

8.1 SALES, OPERATIONS AND CUSTOMER

Purpose/information

Shipping management needs valid interpretation of personal data: e.g., for obtaining quote, schedules for booking transport, for shipping documentation, tracking/ file custom declaration and clearance from customs, for invoicing/ payments. The interpretation of personal data is needed for conclusion of a contract (e.g., to provide you with a quotation) and for implementation of such legal contracts/ shipping details. Notably, M/s Vajra Travel interpret personal data that do not relate with direct (pre) contractual partner, rather than with a third person (such as consignee, an employee of a consignee or any notified party). 

Personal data, which is arranged and provide you/ another party with any services, to the extent an identifiable person can be linked to content, may include and is not limited to:

  • Individual/ business contact information for communication (see for more details section ‎8.4) or registration (such as name, company name, physical address, fax number, email address, & telephone)
  • Shipping information such as (i) shipping-related contact details like the shipper’s/ consignee’s name, physical address, telephone number, phone and email, (ii) signature for proof of delivery, (iii) information given to M/s Vajra Travel that helps in accessing locations in which we provide services, (iv) booking number, (v) bill of lading, (vi) customer’s container number (vii) set of information provided to M/s vajra Travel, that is regarding a content related to shipments.
  • Information that enables M/s Vajra Travel for proper verification of individual (passport data/ Government IDs).
  • Names, telephone numbers, identity information and emails of third persons to whom we are asked to give shipments/ information.
  • Payment information and financial information (like bank account).
  • TIN in circumstances where a set of information is required.
  • Personal information, like records of communication is provided for obtaining services via M/s Vajra Travel (see section 8.D).
  • Location data: When we deliver a shipment/ provide services, Agency may obtain physical location. This includes, data for identification of actual location of a physical address using information from GPS data, geocodes, longitude, latitude information, and images.
  • Login credentials for using information from Web Applications/ Platforms (see  section 10).


Cookies used: More data can be found in “Cookies/ Tools” section.

Subjects:

Direct contractual party but also third person (consignee, employee of a notified party).

Recipients

  • Internally:
    • M/s Vajra Travel
    • Agencies involved for executing, procuring or terminating all service provision.
  • Externally:
    • Hosting/ information/ portal service providers that are used in international logistics for exchange of information (e.g. port community systems) or as instructed through shipper/ contract party/ parties to facilitate the provision of our services.
    • Partners to provide you with the best possible service (e.g., sub-contractors, trucking companies, depots & terminals)
    • Payment providers for financial settlements between parties.
    • Certain shipment data is provided to the authorities for customs clearances/ for security, as required under the laws of respective nation.
    • Third parties (consignee)
    • Subcontractors who analyzes personal data on Agency’s behalf.
    • Authorities (see section ‎3)

Transfers to third countries are possible (see section ‎3). 

Retention

See section ‎4.

Legal basis:

  • To perform a contract with our customers (Art. 6 (1) (b) GDPR)
    • Processing activities during the term of contractual relationship Including activities necessary for the initiation of a contract (e.g., for a quotation), or you ask information about our services, & provide information voluntarily at site or activities post-termination.
  • Legitimate interest (Art. 6 (1) (f) GDPR):
    • To communicate with you, to the extent that an ongoing business relationship with you or your employer already exists.
    • If you are a shipment party but not our direct contractual partner (consignee) 
    • When we exchange information with third parties, such as portals/ information service providers, that facilitate information exchange in logistics or serves as data brokers to ancillary services. If we do so, we make detailed assessment for identifying legitimate interests, we determine that the processing is necessary to achieve it, and we balance it against the individual’s interests, rights and freedoms.
    • To enforce legal claims, including debt collection and defense in the event of legal disputes
    • To perform customs declaration

Please be also aware that we may not be able, for regulatory reasons, to provide you with our services if you partly or fully disagree with the processing of personal data relating to you.

  • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2)

Please note that for processing of personal data on consignees, employees of consignees or other third parties involved in a shipment, provided by the shipper/ contract party to M/s Vajra Travel, it is the responsibility of the shipper / contract party to ensure that the provision of data is compliant with applicable data protection laws. 

8.2 PROCUREMENT AND SUPPLIERS

Purpose/information

With regard to the cooperation with our suppliers and service providers (from site services, to supply of spare parts and offices services, or Information Technology services), M/s Vajra Travel might collect personal information. In general, we only arrange information about the company, but it might also include personal information of the contact person.

Personal data, which is processed, and only to the extent an identifiable person can be linked to such content, may include but is not limited to:

  • Individual and business contact information (such as name, company name, physical address, email address, and telephone or fax number)
  • Payment information and financial information (such as bank-account numbers)
  • Other personal information, such as records of our communication (see section ‎8.4).
  • Login information and credentials when using tools to improve collaboration, and further information is available in the respective section of these Privacy Terms (see  section 10). 

Subjects

Direct contractual parties (suppliers, service providers)

Recipients

  • Internally
    • M/s Vajra Travel and agencies you cooperate with or provide services to
    • The agencies involved in procuring, executing, or terminating the service provision
  • Externally
    • Hosting/portals/information providers
    • Other subcontractors who process personal data on our behalf
    • Authorities (see section ‎2) 

Transfers to third countries are possible (see section‎3).

Retention

See section ‎4.

Legal basis

  • To fulfil the contract between the parties (Art. 6 (1) (b) GDPR)
  • Legitimate interest (Art. 6 (1) (f) GDPR):
    • To the extent necessary for the initiation of a contractual relationship and you provide your information voluntarily to us
    • To communicate with you, to the extent that an ongoing business relationship with you or your employer already exists or to enforce legal claims, including debt collection and defense in the event of legal disputes
    • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2).

8.3 VISITOR SERVICES

Purpose/information

We use the personal data of individuals who visit our offices and facilities especially for trip management. This might include the following personal data related to your identity (name, job title, email address, phone number, picture, copy of identification document, visit information (time and date of visit, location information within our facilities and access logs or online identifiers in case of use of Wi-fi. For certain circumstances, Vajra Travel might also collect verbal information for security reasons or as legally needed. Visuals might be captured via video recording.

Subjects

Any individual entering our buildings and facilities.

Recipients

  • Internally
    • M/s Vajra Travel
    • The agencies involved in providing services
  • Externally
    • Authorized third parties and service providers (e.g., who provide security services)
    • Authorities (see section ‎2) Transfers to third countries are possible (see section ‎3).

Transfers to third countries are possible (see section ‎3).

Retention

See section ‎4. 

Legal Basis

  • Legitimate interest (art. 6 (1) (f) GDPR):
    • To confirm your identity and fulfil visitor management
    • To exercise, establish of defend our legal rights or duties
    • For security reasons: to protect your safety and of other people but also your belongings, our building, facilities, and assets
  • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2).

8.4 COMMUNICATION, COLLABORATION, AND CONTACTING

Purpose/information

When you contact us (e.g., by email or by phone), to request information about our services or when we exchange information, we use your person data to document the communication, answer your requests, improve the quality of our services and other business-related purposes.

Personal data might include name, email, phone number, address, preferred language, your position, correspondence, voice recording, or other information submitted during the conversation and communication.

Cookies used: Type A. More information can be found in the “Cookies/Tools” section.

Subjects

All individuals with whom we communicate, collaborate, and/or contact us.

Recipients

  • Internally
    • M/s Vajra Travel
    • The agencies involved in communicating, collaboration or contacting
  • Externally
    • Hosting/portals/ information service providers
    • Shipping service providers (for postal services)
    • Other subcontractors who process personal data on our behalf
    • Authorities (see section 4).

Transfers to third countries are possible (see section ‎3). 

Retention

See section ‎4. 

Legal Basis

  • To fulfil our contractual obligations, in relation to our customers and suppliers, service providers (art. 6 (1) (b) GDPR)
  • In case of telephone recordings: consent (art. 6 (1) (a) GDPR)
  • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2).
  • Legitimate interest (art. 6 (1) (f) GDPR):
    • To process your requests and inquiries
    • For internal verification 
    • To improve the quality of our services
    • To exercise, establish of defend our legal rights or duties

8.5 MARKETING CAMPAIGNS (E.G., NEWSLETTERS, SURVEYS, MAILINGS, RETARGETING)

Purpose/information

If you subscribe to one of our newsletters or direct marketing communications, we might process the following personal data: individual and business-contact information (such as name, company name, physical address, email address, and telephone or fax number), content and preferences related to marketing communication, cookie and browser related information. If you subscribe to newsletter, we offer you the option to define in a preference center what you are most interested in. 

You may choose to unsubscribe at any time from such marketing communications by following the opt-out options as described in the respective marketing communication or cookies. When unsubscribed, you will not receive further messages.

Marketing communications can be done through different channels (emails, postal letters, social media, etc.). 

We also send out mailings to our customers and business partners to take part in promotional activities, including events, to provide updates our services etc. In this context, we might process the following personal data: individual and business-contact information (such as name, company name, physical address, email address, and telephone or fax number), and browser related information. 

When you participate in one of our surveys (e.g., about our services, events we organize), including non-anonymous surveys, we might process the following personal data: your name, your contact details, your answers, as well as details how you connected to the survey website, including data and time when you were connected.

Cookies used: Type A. More information can be found in the “Cookies/Tools” section.

Subjects

Customers, potential customers, vendors, other business partners, employees, press, other stakeholders

Recipients

  • Internally
    • The departments or agency entities providing or facilitating the marketing communication
    • The departments involved in procuring, executing, or terminating the marketing service provision
  • Externally
    • Hosting/portals/information service providers
    • postal service provider and subcontractors who process personal data on agency’s behalf
    • Authorities (see section ‎2).

Transfers to third countries are possible (see section ‎3).

Retention

See section ‎4. 

Legal Basis

  • In case of non-anonymous surveys and certain marketing communications to (potential) customers, vendors, employees, business partners and stakeholders: consent (art. 6 (1) (a) GDPR)
  • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2)
  • Legitimate interest (art. 6 (1) (f) GDPR):
    • To promote our services and to existing customers and build our commercial relationship with our vendors, business partners and stakeholders, and keep them informed;
    • To understand how customers, vendors, employees, business partners and other stakeholders perceive our services, participants of our events in order to improve them;
    • We will include an opt-out option for marketing activities to existing customers, vendors, employees, business partners and stakeholders.

8.6 GENERATED DATA

Purpose/information

Using our websites may lead to an automatic processing of personal data relating to you. 

Cookies used: Type A. More information can be found in the “Cookies/Tools” section.

Processing is carried out in a way which does allow your identification, as we are potentially able to link between such metadata and data directly relating to you (= identifiable data). Personal data may include but is not limited to:

  • date and time of access,
  • the name of your provider
  • your IP address, 
  • browser type and version,
  • operating system,
  • system software,
  • websites visited before, including keywords used for searches and the sites from which you have been transferred to our site (e.g., search engine or linked content).
  • Clicking behavior: If you subscribe to our newsletter, we will, due to technical reasons, automatically track whether you opened our newsletter, and whether you have accessed from the newsletter content which had been linked in our newsletter (both internal and external links).

Subjects:

Any individual visiting our website, subscribed to our newsletter, or using any website/digital technology.

Recipients

  • Internally 
  • Externally:
    • Hosting/portals/ information service providers
    • Authorities (see section ‎2) 

Transfers to third countries are possible (see section ‎3).

Retention

See section ‎4.  

Legal basis:

  • Legitimate interest (art. 6 (1) (f) GDPR):   automatic processing is solely carried out in order to monitor the technical performance, reliability and security of our system.
  • To comply with a legal obligation (art. 6 (1) (c) GDPR) (see section ‎2) 

8.7 SOCIAL PLUGINS

Purpose/information

Our website contains hyperlinks to social media (so called “social plugins”) operated by third parties. The functionality of these social plugins, in particular the transfer of information and user data is not activated by visiting our website, but only by clicking the hyperlinks (social plugins). Once you click on any of these links, the plugin of the respective social media tool will be activated, and your browser will establish a direct connection with the server of this social media tool. If you click on the social plugin while you are visiting our website, a transfer of your user data to the respective social media network and the processing of your data through the social media network may occur. If you activate any of the social media plugins on our website while you are at the same time simultaneously logged into the respective social media tool with your personal account for that social media tool, the information that you have visited our website and that you have clicked the plugin on our website may be transferred to the social media tool and may be processed and stored in relation to your account with this social media tool.

To prevent such processing in relation to your account with the respective social media tool, you need to log out of your account before clicking the plugin link. You may also prevent the activation of social media plugins by adjusting the add-on settings of your browser, for example, by installing a so-called script-blocker such as „NoScript“ (http://noscript.net/).

To the extent that such plugins qualify as cookies, please review our dedicated Section ‎11 on cookies. 

Cookies used: Type A. More information can be found in the “Cookies/Tools” section.

Subjects:

Any website visitors activating the social plugins.

Recipients

  • Internally: Marketing, Communications, Digital Business, HR
  • Externally:
    • Hosting/portals/ information service providers
    • Social networks
      • LinkedIn is operated by LinkedIn Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA. Detailed information regarding plugins used by LinkedIn is available at: https://www.linkedin.com/legal/privacy-policy
      • Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Detailed information regarding plugins used by Twitter is available at: https://x.com/en/privacy
      • Facebook or Instagram is operated by I Meta Platforms Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. Detailed information regarding plugins used is available at https:/www.facebook.com/privacy/policy
      • YouTube is operated by Google HQ 1600 Amphitheatre Parkway, Mountain View, California 94043 USA. Detailed information used by YouTube is available at https://www.google.de/intl/de/policies/privacy
      • WeChat is operated by Tencent Holdings Ltd, Tencent Binhai Building, No 33 Haitian Second Road, Nanshan Shenzhen, 518054 China. Detailed information regarding plugins used by WeChat is available at https://www.wechat.com/en/privacy_policy.html 

Transfers to third countries are possible (see section ‎3). 

Retention

The deletion is in the responsibility of the main service providers. 

Legal basis:

  • Consent (art. 6 (1) (a) GDPR)

Legitimate interest (art. 6 (1) (f) GDPR): to provide online shareholder services.

Hyperlinks

The websites of M/s Vajra Travel may contain hyperlinks, which refer you to content provided on websites operated by third parties. As M/s Vajra Travel is not legally responsible for the content and data protection compliance of such third party-operated websites, agency ask you to closely pay attention to the respective privacy terms of third party-operated websites.

Management of non-personal data

In the Privacy Terms data subjects with a comprehensive overview regarding the processing of personal data at M/s Vajra Travel is given. Nonetheless, we know and appreciate that many customers are also concerned about the information that does not qualify as personal data, in particular as such information may be important to the operations of our customers.

DIGITIZATION EFFORTS

Logistics is currently undergoing several waves of digitization, and this system is about to further develop over the years to come. Insofar, the operations and the exchange of information are transforming rapidly with a clear tendency towards the expansion of data exchange between all the stakeholders in the logistics supply chain.

Within the boundaries set by law, such as customs regulations or competition law, just to name a few examples, we also exchange substantially transit information with third parties.

As a guiding principle we exchange information with third parties involved in the logistics supply chain on a need-to-know basis, that means we share operational and production data to the extent this is necessary to provide the service. Examples are trucking companies, port authorities, feeder operators or external partners.

To the same extent we also receive such operational or production data from stakeholders, primarily to synchronize such data with our internal data sets, to update the transport mechanism.

Most of the data provided and obtained relates to the physical move of the box, but such data sets may, depending on the stakeholders involved, also contain cargo related information such as cargo descriptions or the HS-Code.

We trust that our customers appreciate that M/s Vajra Travel, with new services, is at the forefront of the digitization, and that customers appreciate the value of new, disruptive digital platforms, which aim to increase the real-time data exchange of operations data in the entire ecosystem.

LOGISTIC PLATFORMS

Some of the data-driven platforms manage vast amounts of operational data and trade documents, incl. the aggregated or de-identified use for secondary purposes, e.g. for the improvement of the quality of service providers or the promotion of ancillary services, to name just a few examples.

As such, terms and conditions of a platform may imply that we share data related to a shipment with that platform beyond the need-to-know principle, even if you are not a customer to that platform.

Regardless of the platform or service we collaborate with, we will never compromise our IT security, and whenever mixed data sets contain personal data, e.g. in trade documents, we will continue to adhere to all data protection rules and /or EU GDPR.

Cookie Policy

Deployment

Cookies and website (cookie policy) / Digital Technologies

Cookies Technologies. Refer to this section to learn how agency utilises cookies, how to manage your cookie settings, for detailed information on the cookies we use intended purposes.

IP addresses. An IP address is used by computers on the network to identify your computer every time you log on to the Internet. Agency may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better provide content to your needs depending on the country you are in.

Log Files. We (or a third party on our behalf) may collect information in a form of log files that record website activity and gather statistics about a users browsing habits. These entries are generated anonymously (among other things) (i) a users browser type and operating system, (ii) information about session (such as the URL they came from, the date and time a person visited our website, and which pages are viewed on website, for how long), and (iii) other similar navigational or click-stream data.

Web Bugs. We may deploy bugs (clear GIFs) on the HL Sites. These are codes that give a way of delivering a graphic image on a web page for transferring data back to M/s Vajra Travel. The information collected via web bugs may contain data about response to an email campaign (e.g. the time email is watched, where does the user link to from the email, etc.). We have web bug data for any purposes, including, site traffic reporting, unique visitor counts, personalisation, advertising, crawling mail server, reporting or mail auditing.

ABOUT COOKIES

These are small text files that are on your computer by websites that you visit. They are widely used to facilitate and to improve the use of website, work more efficiently, as well as to provide data to the owner of the site.

See below for details on what information is collected by cookies and how this site uses that data. For more information about the kind of data, sites collect, please read the Privacy Terms.

AGENCY STORES DATA

M/s Vajra Travel uses cookies to gain a better understanding on website readers. Cookies help M/s Vajra Travel websites to cater personal needs, improve friendliness, facilitate better interface or communicate to you elsewhere on world wide web. To enable this some cookies are applied when you enter our sites.

M/s Vajra Travel keeps all data collected from cookies in a non–personally identifiable format. M/s Vajra Travel cookies located on your computer do not retain your name or your IP address.

Summary related to our use of cookies is given in these Privacy Terms which also provide details on consent management window that is automatically opened once you enter our website that use cookies.  

By using a M/s Vajra Travel Site, you accept our use of cookies and methods of tracking for the provision of the M/s Vajra Travel Site in accordance with this notice. If you refuse, you should not enter M/s Vajra Travel Sites. If you disable cookies that we suggest, this may impact your experience.

For cookies which require consent, agency will ask for your consent via cookie banner. You can reach and adjust the cookie settings at any point.

COOKIE SETTINGS

You can adjust your cookie settings related to Vajra Travel Sites at any point of time in our Cookie Settings or Privacy Preference Center with immediate effect for the future. Furthermore, you may block cookies, change settings for your browser add-ons.

Do ensure that your computer reflects whether you accept cookies or not. You can set your browser before accepting cookies, or simply refuse them, although you may not have access to all the features of this website if you do so. See your browser ‘help’ button for how you can do this. Remember that if you log in different computers at different locations, you have to ensure that each system is adjusted to suit personal cookie preferences.

To delete the cookies and all information gathered, and otherwise change your cookie settings, please click the following link.

Change Cookie Settings

For useful information on cookies, see AboutCookies.org

COOKIE

Session cookies

Temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new user.

Persistent cookies

Persistent cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within cookie. These cookies will recognise you based on your previous visit.

Cookies that send information (First Party cookies)

These are the cookies that we set on a agency site and they can only be read via that site. This is known as a “First Party” cookie. We also place cookies on promotions which are placed on other websites of third parties (e.g. Meta). Vajra Travel obtain information via those cookies when you click or interact with the service. In this situation the ad is placing a “Third Party” cookie. We may utilise information obtained by cookies to serve you with information/ data that is relevant and of interest to you based on your own behaviour.

Cookies that send information to other companies (Third Party Cookies)

These are cookies that are set on a Vajra Travel Site by partner companies, for example, advertisers. They may process the data collected from cookies to target advertising for you on other websites, based on your visit to Vajra site. For example, if you use a social widget (e.g. the X icon) on the Website, it will record your “share” or “like”. X will collect the data as a “Third Party’’.

Please note that third party services placing cookies or utilizing other tracking technologies through our services may have their own policies regarding how they collect and store information. Such practices are not covered in our Privacy Terms & agency do not have any control over them.